Best Practice Guide

Amaze your customers with an unforgettable experience

How to create a shopping experience that keeps customers coming back

The age of the cookie-cutter shopping experience is over. Today’s online customers crave an experience that’s unique, connected, and personalized. And the merchants that deliver it will always earn more. Personalized shopping features like individualized product recommendations can increase average order value by 50 percent or more.

But creating this kind of experience isn’t easy. You must connect all stages of the customer journey and make each one more engaging, more personal, and mobile-friendly – without being intrusive. It’s a tough balance to achieve, and few merchants get it right.

That’s why Adobe has teamed up with our Premier Partners to create an eGuide to designing the ultimate customer experience. Learn about:

Nosto: Secrets to personalizing every single interaction
Dotdigital: Using marketing automation to unlock repeat sales
Akeneo: The product information mistakes that kill conversions
Yotpo: Content that always converts
NS8: How the wrong kind of security can cost you customers
Vertex: Making tax payments a natural part of your cx
DHL: Shipping and delivery that build customer loyalty

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