Marketing automation for ecommerce

Turn window shoppers into loyal customers

Ecommerce tech stack demo link

Popular integrations

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The ultimate marketing platform for ecommerce

With Dotdigital you can engage your customers with timely, tailored messages, wherever they are. Automate your marketing across key channels from inception to optimization. Turn customer data into meaningful experiences that go beyond the expected. See how Dotdigital helps you:

  • Create sophisticated cross-channel marketing automation programs
  • Unify and enrich your customer data
  • Deliver meaningful, revenue-driving customer experiences

Sophisticated ecommerce marketing with Dotdigital

Seamless integrations

Create seamless CX with intelligent integrations

Centralize your customer data with our powerful commerce integrations. Personalize customer experiences with vital real-time shopper insights at your fingertips. Create engaging transactional email and SMS marketing campaigns that keep your brand top of mind and your customers shopping more often.

look-a-like dashboard showcasing different styles of watch in a products recommendation tab
Smarter product marketing

Put your products where your customers are

Providing a personalized customer experience at scale has never been easier with Dotdigital’s dynamic product recommendations. Fuel your campaigns with best sellers, most viewed, or trending products to increase sales and boost ROI. Plus, our intuitive AI-powered product recommendations will see your stock flying off the shelves.

Commerce intelligence

Ecommerce marketing insights at your fingertips

Dotdigital’s full suite of commerce marketing reporting dashboards arm teams with actionable insights to drive store revenue. Our Retail, Customer, and Opportunities dashboards help you keep track of ROI with revenue attribution, highlight contact-level marketing opportunities, and build new target audience lists from your data reports.

Go beyond expectations with Dotdigital

Cross-channel marketing automation

Deliver unparalleled marketing across all channels

  • Personalized marketing at scale

    Our easy-to-use email editor makes designing eye-catching marketing simple. Personalization tools like product recommendations and dynamic content help turn your customer data into 1:1 tailored experiences.

  • Timely messages that inspire immediate action

    Deliver SMS messages that will delight your customers. Create personalized, timely, and contextual marketing SMS that can be delivered in over 226 countries around the world.

  • Onsite experiences that can't be missed

    Design online experiences that boost conversions and drive acquisitions. Using Dotdigital's landing pages and form builder, you can create personalized experiences that will help you grow your marketing lists and collect zero-party data.

  • Connect, convert, and grow your audiences

    Boost the impact of your retargeting ads by delivering the right content at the right time. Seamlessly sync data two-ways between your social and Google ad audiences to create perfectly connected customer experiences.

  • Drive sales and create more opportunities

    Solve customer problems in real-time with live chat widgets you can add directly to your website. Reduce friction and remove barriers to purchase by equipping chat agents with complete customer profiles for a smooth CX.

  • Tailored messages in the palm of their hand

    Build stronger customer relationships by delivering personalized push notifications. Integrating push into your cross-channel strategy will drive conversions and an immediate uptake in app engagement.

Ready to deliver more valuable ecommerce CX?